FAQ

What should I do if I'm having trouble logging into my Partner.io account?

If you are experiencing difficulties logging into your Partner.io account, please ensure you have followed our getting started guide thoroughly. If issues persist, contact our support team for assistance.

How can I update my account information?

To update your account information, navigate to the general settings tab within your Partner.io account.

What to do if a training session is incorrectly marked as incomplete?

If a training session is marked as incomplete, please reach out to a portal administrator for manual adjustment of your training status.

Where is Partner.io based?

Partner.io is a UK-based company with a remote team working from all over the globe!

How can I suggest feedback/suggestions for the platform?

We welcome your feedback and suggestions to improve our platform. Please submit them via the support contact.